Fantastic wine selection and amazing customer service. Love B‑21!
Written on May 9, 2021
Delivery was successful and correspondence regarding my order was satisfactory. I have absolutely no complaints.
Written on May 9, 2021
Enjoy the online experience. Responsive to my questions.
Written on May 9, 2021
Hard to get product. B‑21's price with shipping equal to retail where I live, when it available, which is infrequent.
Written on May 6, 2021
Very easy and very efficient
Written on May 6, 2021
Good. Waiting on the wine to arrive
Written on May 6, 2021
Always order from here and never have a problem. Cost is reasonable. Love the variety.
Written on May 6, 2021
Practically impossible to get anyone on phone, otherwise good place to shop.
Written on May 6, 2021
Good wine. Good service
Written on May 5, 2021
I have been a very long time customer of B‑21 and over the years have been very satisfied with their customer service. For the last two purchases, Customer Service predicted the wrong estimated delivery dates, did not send the tracking number, and did not answer calls or e mails. Same for the store personnel, they do not pick up the phone or return calls. This is very annoying when one needs to leave a person at home to sign for the package. I finally wrote to Bob, the owner, and he wrote back to me and took care of the situation.
Written on May 5, 2021
Great experience. Competitive price. Product arrived as expected.
Written on May 4, 2021
Bought wine I could not find anywhere including the winery. Arrived on time and in perfect condition.
Written on May 4, 2021
The best online wine shop, No, the best wine shop period the end.
Written on May 3, 2021
Excellent job in correcting a human error!
Written on May 3, 2021
They offer a good variety of wines I cannot get locally, excellent customer service and fast shipping!
Written on May 2, 2021
Excellent service
Decent prices.
Written on May 2, 2021
I was able to obtain my wife’s favorite wine that no place else would ship. Due to overwhelming demand they are delayed in response via email and my order shipped 3 days later than anticipated. I am hopeful it arrives as stated via FedEx. Excited!
Written on May 2, 2021
Cannot ask for a better selection, faster shipping and you never have to ask for customer service because it's all they do all day. It's like having your own personal wine store. Try them! You will love them!
Written on April 30, 2021
The purchasing process was quite easy. I was able to be in and out of the webiste in less than five minutes.
Written on April 29, 2021
The wine came when stated and the bottles were fine. Thank you.
Written on April 28, 2021
Excellent customer service and prompt delivery.
Written on April 28, 2021
B21 Is the best at wine selection, advise on line, and prices per bottle unbelievable. Did I forget free shipping on a case of 12 bottles and can be mixed?
Written on April 28, 2021
Amazing company, great wines, great service. If something doesn't go exactly right, they fix fix instantly. I don't think you could ask for anything better.
